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Knowledgebase
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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

How can I disable passive mode within Filezilla?
1) Open FileZilla. 2) Click on Edit | Settings. 3) Open Connection menu on the left. Click on...
Views: 969
How can I find or change my cPanel password?
First you need to log into your members page located at http://control.v-webs.com/members/ Once...
Views: 3329
How can I pay for an invoice?
Invoices can typically be paid in a couple of different ways. You can buy V-Webs Domain...
Views: 3256
How can I restore my Rv Site Builder projects when I lose Data?
Most commonly project data is lost due to errors or when we transfer your account from another...
Views: 2384
How do I access the RVSiteBuilder?
To access the site builder you need to log into cPanel for your website. There are instructions...
Views: 3373
How do I contact customer service?
Before submitting a ticket please check our Knowledgebase. In many cases you can find an answer...
Views: 1093
How do I find my account quotas?
Account quotas are the amount of information and bandwidth that you are allotted with your...
Views: 3834
How do I setup and manage an email account in cPanel?
To create a new e-mail account login to Cpanel and click [Email account]. In this area you can...
Views: 1094
How do I update my contact information?
To find and update your contact information that is stored in your V-Webs account follow these...
Views: 1861
How to access cPanel to manage your site
How to access cPanel to manage your website(s). First you need to log into your members page...
Views: 15113
How to get started (New Domain)
The very first step is to change your domains dns to the name servers you received in your...
Views: 11028
I lost or forgot my password.. what should I do?
When you have lost or forgotten your password it is VERY important that you do not continue...
Views: 2716
I'm having trouble with Rv Site Builder
V-Webs Support staff is certainly here to help you with any problems that encounter throughout...
Views: 2252
Setting up an addon domain in cPanel
To setup an addon domain you need to log into the cPanel for your hosting account.  ...
Views: 6970
What are the V-Webs name servers (DNS)?
The name servers for V-Webs are used primarily when you transfer an account from another hosting...
Views: 2274
What is the Fantastico De Luxe Button in cPanel?
The Fantastico De Luxe application inside cPanel is a great tool used to install approved third...
Views: 2519
Why can't I update or access my domain?
There are several reasons that you're not able to access or update your domain through your...
Views: 3776
Why did my order violate V-Webs TOS (Terms of Service)?
There are several reasons why your order may have violated your ToS that you have agreed to by...
Views: 2931
Why was my order cancelled?
When ordering a free hosting account and domain name there are several reasons why your order may...
Views: 2583

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